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I bought my wife a reconditioned MacBook from you for Christmas. All she wants to do is Face time with her grand daughter. We can not get it to work. If we enter her g-mail address it says "The server encountered as error processing registration. Please try later." If we click on "Create New Account" it shows a whirling circle and says "Loading" but it never finishes. Do you have a help phone? a help Chat How can I get help?
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Comments
I should also say we are new to Apple.
Hi Bernie! If you read the listing of the laptop you purchased, it specifically states that it does NOT work with FaceTime or other modern apps because it is a vintage laptop that only runs an older OS.
I would recommend 2012 or newer so that you have a modern OS like Catalina to FaceTime with.
I do not have a help line...I offer support for eBay items through eBay messaging only.
Thanks